01About bndy
bndy helps people find grassroots live music, and helps artists, venues and the people around them keep gig information right. These terms cover bndy.co.uk, bndy.live and the bndy services that link to them, whether you browse, hold an account, add information or manage an artist or venue page.
bndy is operated by Flowency Ltd, company number 15744316, registered in England and Wales at Bank Chambers, St. Petersgate, Stockport, SK1 1AR. "We" and "us" mean Flowency Ltd. Email hey@bndy.co.uk.
Read these terms before you create an account or add anything. If you do not agree with them, do not use those features. Nothing on this page reduces your legal rights.
02Finding gigs and following links
Listings come from artists, venues, people in the scene and public sources. Some are assembled or updated by automated tools. We work on their quality, but a listing can be incomplete, wrong or out of date.
Check with the venue or organiser before you travel, buy a ticket or book. Dates, line-ups, prices and entry conditions change. A guide time, a recurring listing or a free-entry label is not a promise about the night.
A listing, a recommendation or a claimed page does not guarantee an event's quality, safety or accessibility.
Listing an event does not make bndy its organiser or ticket seller. When you follow a ticket or booking link, your deal is with the provider named there. Their terms cover entry, payment, cancellation and refunds. We stay responsible for our own actions.
03Accounts and profile claims
You must be 16 or over to hold an account. Event age limits apply separately.
Give accurate details, keep your sign-in to yourself, and tell us promptly if someone else has used your account.
Anyone can suggest a public listing without speaking for the artist or venue. To claim a page, manage it for someone else or call yourself their representative, you need their authority. We may ask for evidence, review a claim or remove access where that authority is missing or disputed. The claim policy explains how.
A successful claim gives you the management tools. It does not transfer anyone's name, music, images or other rights, and it does not mean every detail on the page has been checked.
04Adding gigs and making corrections
You can add publicly advertised gigs and suggest corrections. Give a source where you can, and say what you do not know.
If you manage a listing, keep it accurate and tell us promptly about cancellations, postponements and other changes. Check each date of a recurring session when its arrangements change.
Only upload material you made or have permission to use: photos, posters, artwork and text. Being in a photo, appearing on a poster or finding something online is not permission to upload it.
Do not publish confidential information, private contact details or sensitive personal information about anyone, yourself included. Use business contact details.
We may tidy formatting, link related records and merge duplicates, and we may decline or remove a submission under these terms. Adding a listing does not guarantee that it is published, where it ranks, or that anyone sees it.
05Information from other sources
We may create or update an entry from public websites, event listings, authorised feeds and other lawful sources, so an entry can exist before an artist or venue joins bndy.
That does not mean the artist or venue endorsed bndy, supplied the information or agreed to these terms. A public web page is not permission to reuse everything on it.
We use automated and AI-assisted tools to organise information, spot likely matches and prepare descriptions. They make mistakes. Tell us when an artist, venue or event is linked wrongly.
If an entry is about you or your organisation, you can ask us to correct it, review a claim, remove particular material or consider removing the entry. We weigh the request, the rights involved and any lawful reason to keep the information. The privacy policy covers personal information and rights requests.
06Your content and how we use it
You keep the rights in what you submit. You give bndy a non-exclusive, worldwide, royalty-free permission to store, copy, show and format it as needed to run the service, make it accessible and show your listings and pages, including ordinary listing links and share previews. Our service providers may do that work for us. This permission does not let us sell your photos, artwork or music on their own.
We will ask you separately before using your uploaded photos, artwork or substantial text in a bndy marketing campaign, or presenting you as endorsing bndy.
When your material comes off public display, we stop using it for new displays and share previews. Copies may remain in routine backups and in records we need for security, legal duties or disputes, as the privacy policy explains. We cannot remove copies other people have lawfully shared elsewhere.
These permissions cover only rights you can grant. Information from another source needs its own lawful basis and, where needed, the rights holder's permission.
bndy's software, design, brand and original content belong to us or our licensors. Other people's names, logos and material stay subject to their rights.
07Using bndy fairly
Do not:
- post fake gigs, impersonate an artist or venue, falsify a claim or knowingly submit misleading information;
- upload unlawful material, infringe anyone's rights, harass people, threaten violence or target people with hateful abuse;
- use pages, submissions or contact details for scams, spam or unrelated advertising;
- publish private information about other people without a lawful reason;
- use another person's account, bypass access controls or disrupt the service;
- use automated tools to harvest personal information, evade technical limits or copy substantial parts of the service without permission.
Browsing, linking and bndy's own sharing features are welcome. For a feed, an integration or bulk access, ask us. Nothing here restricts a use the law gives you.
Contributing to bndy, including as a curator, does not let you make contracts or promises for bndy.
08Reporting problems and our response
To report a wrong listing, a disputed claim, harmful or unlawful content or a rights concern, use Report a problem on the page, contact us, or email hey@bndy.co.uk. Give the page address, what is wrong and enough detail for us to act. For a rights complaint, say how you are connected to the material. We may ask for proportionate evidence.
Where there is a reasonable concern about these terms, someone's rights, security or the law, we may investigate, ask for a correction, restrict a feature, remove content or suspend an account.
Our response weighs how serious the issue is, the risk of harm and any repeat. Where it makes sense, we explain the decision and give you the chance to put it right. We may act at once for an urgent risk, suspected fraud, unlawful content or a legal requirement, and we may withhold details where sharing them would itself cause harm or break the law.
If you think we got it wrong, reply to the notice or email hey@bndy.co.uk and ask for a review.
09Privacy and public information
The privacy policy says what personal information we use, where it comes from, why, who receives it, how long we keep it and what your rights are. The cookie policy covers cookies and similar storage.
Anything you put on a public listing or page can be seen, linked and indexed by others. Check what you are making public before you submit it.
Agreeing to these terms is not consent to marketing, optional tracking or every use of personal information. Where consent is required, we ask for it separately.
10Availability and changes to the service
We aim to keep bndy useful and available, but maintenance, security work and faults can interrupt it. Keep your own copies of anything you need.
We may change features, fix problems and make changes needed for security, the law or the running of the service. If we plan to close an account-based service or remove a feature in a way that materially affects you, we will give reasonable notice and explain the options where we can. Urgent legal or security changes may have to happen at once. This section does not remove your rights if we fail to meet our obligations.
11Free access and any paid services
Finding gigs and standard gig listings are free.
If we ever offer an optional paid service, we will show its price and any extra terms before you choose it. These terms do not let us start charging for an existing free account or listing.
12Our responsibility to you
We provide the service with reasonable care and skill. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. Loss is foreseeable if it is obvious that it would happen, or if you and we both knew it might when the agreement was made.
We are not responsible when an organiser changes or cancels an event, a venue refuses entry or a ticket seller withholds a refund, simply because the event appeared on bndy. We stay responsible for any separate failure of our own.
We do not exclude or limit responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude or limit.
Nothing here takes away your rights as a consumer, under data protection law or under any other law that applies. The service being free does not remove them.
13Leaving bndy
You can stop using bndy at any time. To close your account, follow the data deletion page or email hey@bndy.co.uk.
Closing your account ends your management access. It does not automatically remove every public entry connected with you, especially where the information was lawfully obtained elsewhere. Tell us which content or personal information you want removed, so we can assess it properly.
The privacy policy says how long we keep account information, submitted content and necessary records. Closing an account does not undo rights or duties that already arose.
14Changes to these terms
We may update these terms for changes in the law, security needs or the services we offer. We publish the new version with its effective date.
For a material change that affects an existing account, we normally give at least 30 days' notice through the service or your account's email address, and explain it. If the law or an urgent security need requires less notice, we explain that as soon as we reasonably can.
If you do not accept a change, you can stop using the affected service and close your account. Where the law requires fresh agreement, we ask for it. A change never removes rights or liabilities that already arose.
15Governing law and contact
These terms are governed by the laws of England and Wales.
If you are a consumer, this does not take away mandatory protections or your right to bring a claim in the courts where you live. Consumers in Scotland or Northern Ireland can also bring proceedings in their home courts. For business users, the courts of England and Wales have non-exclusive jurisdiction.
If any part of these terms cannot be enforced, the rest still applies as far as the law allows.
Questions, corrections, rights concerns and complaints: hey@bndy.co.uk.